Privacy PolicyClear. Responsible. Transparent.

Areium Food Machines respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, submit an enquiry, contact us, request a quotation, download a catalogue or otherwise interact with us.

By using this website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the website and avoid submitting personal information through our forms or communication channels.

We may collect information that you voluntarily provide and limited technical information generated when you use our website.

• Name, business name, job title and contact person details.
• Email address, telephone number and WhatsApp number.
• Country, state, city, postal address or installation location.
• Product, machine, production-capacity and automation requirements.
• Messages, enquiry details, quotation requests and correspondence.
• Information submitted through contact, callback or catalogue forms.
• IP address, browser type, device type and approximate location.
• Pages visited, referral source, session duration and website interactions.
• Any files, specifications or documents voluntarily shared with us.

We may use personal information only where reasonably necessary for legitimate business, communication, security and customer-service purposes.

• To respond to product, plant, pricing and technical enquiries.
• To prepare quotations and recommend suitable machinery.
• To contact you by telephone, email or WhatsApp regarding your request.
• To provide product catalogues, brochures and technical information.
• To improve website content, usability and customer experience.
• To maintain business records and manage customer relationships.
• To detect misuse, fraud, security incidents or technical problems.
• To comply with legal, regulatory, tax or contractual obligations.
• To send marketing communications where permitted and appropriate.

Depending on the circumstances, we may process information because you have provided consent, because processing is required to respond to your request, because it is necessary for a proposed or existing business relationship, because we have a legitimate business need, or because applicable law requires it.

Where consent is the basis for a communication, you may withdraw that consent by contacting us. Withdrawal will not affect processing that lawfully occurred before the withdrawal.

Our website may use cookies, pixels, local storage and similar technologies to support essential functionality, remember preferences, measure traffic and understand how visitors use the website.

You can restrict or delete cookies through your browser settings. Some website features may not operate correctly when essential cookies are disabled.

• Essential cookies required for core website functionality.
• Preference cookies that remember selected settings.
• Analytics cookies that help us understand website performance.
• Marketing or advertising technologies, where implemented and permitted.

We may use third-party services such as website analytics, embedded maps, video platforms, social-media links, email services, hosting providers and customer-enquiry tools.

These providers may process limited technical or interaction information under their own privacy policies. We do not control every third-party service and encourage you to review the privacy terms of the services you use.

When you contact us by telephone, email, WhatsApp or another messaging platform, we may retain your contact details and conversation history to respond, prepare quotations, provide support and maintain business records.

Messages sent through third-party communication platforms are also subject to the policies and security practices of those platforms.

We do not sell personal information. We may share information only when reasonably required for our operations, service delivery, legal obligations or protection of legitimate interests.

• With employees and authorised representatives who need the information.
• With hosting, email, analytics, communications and technology providers.
• With logistics, installation, service or commercial partners where required.
• With professional advisers such as accountants, auditors or legal counsel.
• With government, regulatory or law-enforcement authorities when required.
• In connection with a merger, restructuring or transfer of business assets.

Some technology providers or business partners may process information outside India. Where information is transferred internationally, we will take reasonable steps to use appropriate providers and safeguards, subject to applicable law.

International visitors should understand that information submitted to us may be processed and stored in India or in other jurisdictions used by our service providers.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining commercial records, resolving disputes, protecting legal rights and satisfying regulatory, accounting or tax requirements.

Retention periods may vary depending on the type of information and the nature of the business relationship.

We use reasonable administrative, organisational and technical measures intended to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

No internet transmission, messaging service or electronic-storage system is completely secure. We therefore cannot guarantee absolute security of information transmitted through the website.

Subject to applicable law and verification of your identity, you may contact us to ask about personal information relating to you.

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where retention is no longer required or permitted.
• Withdraw consent for future consent-based processing.
• Object to or restrict certain communications.
• Ask us to stop sending promotional email or WhatsApp messages.
• Raise a concern regarding how your information has been handled.

This website and our industrial products are intended for businesses and adult users. We do not knowingly request personal information directly from children.

If you believe a child has submitted personal information to us without appropriate authorisation, contact us so that we can review and take suitable action.

Our website may contain links to third-party websites, social-media pages, maps, videos or external platforms. We are not responsible for the content, availability, security or privacy practices of those external services.

Opening an external link is at your discretion and is subject to the external provider’s policies.

We may update this Privacy Policy to reflect changes in our website, business practices, technology or legal requirements.

The latest version will be published on this page with a revised “Last Updated” date. Material changes may also be communicated through an appropriate website notice.

For questions, corrections, consent withdrawal or other privacy-related requests, contact us using the details below. We may request reasonable information to verify your identity before acting on a request.